Changing your booking - FAQ's

Q:

How do I change a name on my booking?Answer

A:

To change a name on your booking please telephone us on 0203 282 7684 or contact us via LiveHelp. Please note that administration fees will be payable, how much depends on with whom your booking is. We will advise you of the costs before making any changes.

Q:

How do I change the postal address on my booking?Answer

A:

To change the postal address on your booking please telephone us on 0203 282 7684 or contact us via LiveHelp. Please note that administration fees will be payable, how much depends on with whom your booking is. We will advise you of the costs before making any changes.

Q:

How do I change the email address and other contact details on my booking?Answer

A:

To change the email address (or any other contact details) on your booking please telephone us on 0203 282 7684 or contact us via LiveHelp. Please note that an administration fee of £15 will be payable.

Q:

How do I add a passenger/s to my booking?Answer

A:

To add a passenger/s to your booking please call our Reservations Team on 0203 282 7684. Please ensure that you have your booking reference to hand.

Q:

How do I remove a passenger/s from my booking?Answer

A:

To remove a passenger from your booking please telephone us on 0203 282 7684 or contact us via LiveHelp. Please note that administration fees and cancellations fees will be payable, how much depends on with whom your booking is. We will advise you of the costs before making any changes.

Q:

How do I upgrade my hotel room?Answer

A:

To upgrade your hotel room please call our Reservations Team on 0203 282 7684. Please ensure that you have your booking reference to hand.

Q:

How do I cancel, downgrade or amend the check-in/check-out dates of my hotel room?Answer

A:

To cancel, downgrade or amend your hotel reservation please telephone us on 0203 282 7684 or contact us via LiveHelp. Please note that administration fees and cancellations fees will be payable, how much depends on with whom your booking is. We will advise you of the costs before making any changes.

Q:

How do I upgrade my flight class?Answer

A:

To upgrade your flight class please call our Reservations Team on 0203 282 7684. Please ensure that you have your booking reference to hand.

Q:

How do I amend or cancel my flight?Answer

A:

To cancel or amend your flight please telephone us on 0203 282 7684 or contact us via LiveHelp. Please note that administration fees and cancellations fees will be payable, how much depends on with whom your booking is. We will advise you of the costs before making any changes.

Q:

How do I add transfers to my booking?Answer

A:

To add transfers to your booking please call our Reservations Team on 0203 282 7684. Please ensure that you have your booking reference to hand.

Q:

How do I amend or cancel my transfers?Answer

A:

To amend or cancel transfers from your booking please telephone us on 0203 282 7684 or contact us via LiveHelp. Please note that administration fees and cancellations fees will be payable, how much depends on with whom your booking is. We will advise you of the costs before making any changes.

Q:

How do I add car hire to my booking?Answer

A:

To add car hire to your booking please call our Reservations Team on 0203 282 7684. Please ensure that you have your booking reference to hand.

Q:

How do I amend or cancel my car hire?Answer

A:

To amend or cancel car hire from your booking please telephone us on 0203 282 7684 or contact us via LiveHelp. Please note that administration fees and cancellations fees will be payable, how much depends on with whom your booking is. We will advise you of the costs before making any changes.

Q:

How do I add airport car parking to my booking?Answer

A:

To add airport car parking to your booking please call our Reservations Team on 0203 282 7684. Please ensure that you have your booking reference to hand.

Q:

How do I amend or cancel my airport car parking?Answer

A:

To amend or cancel airport car parking from your booking please telephone us on 0203 282 7684 or contact us via LiveHelp. Please note that administration fees and cancellations fees will be payable, how much depends on with whom your booking is. We will advise you of the costs before making any changes.

Q:

How do I add travel insurance to my booking?Answer

A:

To add travel insurance to your booking please call our Reservations Team on 0203 282 7684. Please ensure that you have your booking reference to hand.

Q:

How do I amend or cancel my travel insurance?Answer

A:

To amend or cancel travel insurance from your booking please telephone us on 0203 282 7684 or contact us via LiveHelp. Please note that administration fees and cancellations fees will be payable, how much depends on with whom your booking is. We will advise you of the costs before making any changes.