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Baggage - FAQ's

Got a question regarding baggage for your flight? Then the answer might be here. If you still can't find what you're looking for after you've searched these FAQs, you can contact us and we'll get back to you as soon as we possible.

Q:

How much hold baggage can I take?Answer

A:

The amount of Hold Baggage that you are allowed to check-in on your flight will vary depending on which airline you are flying with. Some lowcost airlines do not offer any hold baggage at all as standard, however, we always include hold baggage in the price of our flights.

Q:

What are the rules and restrictions on hand baggage?Answer

A:

For the latest rules and restrictions please visit the DirectGov website - http://www.direct.gov.uk/en/TravelAndTransport/Publictransport/AirtravelintheUK/DG_078179

Q:

What items am I NOT allowed to carry in my hand baggage?Answer

A:

For the list of items that you are NOT allowed to carry in your hand baggage please visit the DirectGov website - http://www.direct.gov.uk/en/TravelAndTransport/Foreigntravel/AirTravel/DG_176922

Q:

What should I do if my bag is lost, stolen or damaged? Answer

A:

In the unlikely event that your bag is lost, stolen or damaged you must a complete a PIR form. A PIR (Property Irregularity Report) form can and must be obtained immediately from the airline's handling agent who will be located in your arrival airport (often in the baggage reclaim hall).

Q:

Can I take liquids onboard the aircraft? Answer

A:

Current rules stipulate that liquids may only be taken onboard in individual containers of no more than 100ml each. This advice is subject to change without notice. For the latest rules and restrictions please visit the DirectGov website - http://www.direct.gov.uk/en/TravelAndTransport/Publictransport/AirtravelintheUK/DG_078179

Q:

Can I take baby milk or baby food onboard the aircraft? Answer

A:

Current rules say that you can take as much baby milk and baby food as is required for the length of the journey. The security personnel may ask you to taste it. This is advice is subject to change without notice. For the latest rules and restrictions please visit the DirectGov website - http://www.direct.gov.uk/en/TravelAndTransport/Publictransport/AirtravelintheUK/DG_078179

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