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Glossary of Terms

Got a question about a term used on this website? Then the answer might be here. If you still can't find what you're looking for after you've searched these FAQs, you can contact us and we'll get back to you as soon as we possible.

Q:

ABTA?Answer

A:

Association of British Travel Agents. We are ABTA members, number L8569.

Q:

ATOL and CAA?Answer

A:

ATOL = Air Travel Organisers License. CAA = Civil Aviation Authority. Bookings covered by ATOL protection ensure that your money is safe and that should the company you have booked with fail whilst you are abroad you will be flown home (at no charge). For more information on financial protection please click here.

Q:

SFC?Answer

A:

SFC stands for Supplier Failure Cover. This is added to your booking automatically and financially protects you. For more information please see our booking protection page.

Q:

SC - Self Catering?Answer

A:

Self catering means that although no meals will be provided or included within the price of your holiday, there will be catering facilities provided within your accommodation that will allow you to prepare meals.

Q:

RO - Room only?Answer

A:

Room only means that no meals will be provided or included in the price of your holiday/accommodation.

Q:

BB - Bed and Breakfast?Answer

A:

Bed and Breakfast means that Breakfast will be provided and included in the price of your holiday/accommodation. Lunch and Dinnner are not provided or included in the price.

Q:

HB - Half Board?Answer

A:

Half Board means that Breakfast and Dinner will be provided and included in the price of your holiday/accommodation. Lunch is not provided or included in the price.

Q:

FB - Full Board?Answer

A:

Full Board means that Breakfast, Lunch and Dinner will be provided and included in the price of your holiday/accommodation.

Q:

AI - All inclusive?Answer

A:

All inclusive means that Breakfast, Lunch, Dinner and Drinks will be provided and included in the price of your holiday/accommodation. Please check your accommodation details carefully before you book as All inclusive options vary amongst hotels. For example, some All inclusive options include all drinks, some are limited to beer, wine and local spirits and some only offer soft drinks included within the price.

Q:

TOD?Answer

A:

Ticket on Departure. This means your tickets will be waiting for you at the airport.

Q:

Scheduled airline or flight?Answer

A:

Scheduled flights are organised directly by airlines who look after the whole process. Scheduled flights operate all year round and are given fixed or "scheduled" departure times. The cost of a scheduled ticket is calculated over the year and the airlines take into consideration factors such as time of year and demand. Therefore this means that scheduled fares are often higher in order to cover the costs of any empty seats. Likewise, Scheduled airlines tend not to discount at the last minute (in fact more often than not the price is more expensive within two weeks of departure), however they do release special rate fares on occasion.

Q:

Charter airline or flight?Answer

A:

Charter flights are organised by Tour Opeartors in order to supply cost effective transport to their featured holiday destinations. Charter flights tend to run in seasons - summer season and winter season. Charter flights normally operate on weekly rotations so that flights are only available for durations of one or two weeks. Charter fares tend to vary greatly depending on supply and demand. This is because the Tour Operators will always try to fill their aircraft in order to keep costs to a minimum.

Q:

Lowcost airline or flight?Answer

A:

Lowcost flights, also known as No Frills flights, refers to an airline that generally has lower fees but fewer onboard comforts. Quite often the lowcost airline may charge for extras like food, priority boarding, seat allocating, and baggage, etc.

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